Mevo
Terms & Conditions

These Terms and Conditions form an agreement between Carshare NZ Limited, trading as Mevo (Mevo, we, us, our) and the person using, or applying to use, Mevo's services (User, driver, you, your).

They apply wherever Mevo provides vehicles and the management of those vehicles for use by Users. The Mevo mobile application (Mevo app) operates and manages the service.

Mevo details

• Registered entity: Carshare NZ Limited, NZBN 9429053681065
• Registered office: 181 Montreal Street, Christchurch Central, Christchurch 8011, New Zealand
• Support email: support@mevo.co.nz
• Roadside assistance / emergencies: 09 909 8410 (for any accident, call 111 first)
• Rate card, Tariffs and Payment Schedule (including all fees and penalties): maintained and displayed within the Mevo app and updated from time to time.
• Vehicle Use & Insurance Policy
• Privacy Policy

1. Vehicle and app access

1.1. Access to the Mevo app can vary. The default is an email invitation asking you to sign up. Additional options are scanning a QR code, using a website URL, or signing up directly within the Mevo app.

1.2. Users will be asked to sign up and provide their full name, email address, password, driver's licence number, full residential address, date of birth, mobile phone number, and credit card payment details.

1.3. Depending on the service operated, Users may be asked to provide an access code before registration.

1.4. Depending on their device, Users download the Mevo app from either the Google Play or Apple App Store.

1.5. Users are required to complete a driver's licence validation within the app before booking a vehicle. This requires uploading a photo of their driver's licence, a photo of themselves, and providing consent for Mevo to conduct driver-licensing checks. The User will be emailed to confirm whether validation succeeded.

1.6. Subject to successful driver's licence validation, Users can place a booking and access the Vehicle.

2. User responsibilities

2.1. The Driver must be twenty-one (21) years or over and have held a full current driver's licence for at least one (1) year.

2.2. The User is responsible for the Vehicle during the Booking Period.

2.3. The User must hold and carry a valid driver's licence appropriate for the Vehicle on every Booking, and must not allow the Vehicle to be driven by any person who is not the identified User for that Booking.

2.4. The User must use reasonable endeavours to avoid loss or damage to the Vehicle or to third persons or their property.

2.5. The User must ensure the Vehicle is always locked when unattended.

2.6. If applicable and available, the User must unplug the Vehicle from the charging station at the beginning of the Booking Period and plug it back in after the Booking Period.

2.7. The User must not:

2.7.1. use, or allow the Vehicle to be used, for the transport of passengers for hire or reward;

2.7.2. sublet or hire the Vehicle to any other person;

2.7.3. use the Vehicle for any illegal purpose whatsoever;

2.7.4. use the Vehicle for off-road driving, including but not limited to 4-wheel-drive tracks, beaches, riverbeds, construction sites, legal unformed roads, or parks;

2.7.5. drive recklessly;

2.7.6. operate the Vehicle, or allow it to be operated, in a race, speed test, rally or contest;

2.7.7. smoke, vape, or allow smoking or vaping inside the Vehicle;

2.7.8. allow the Vehicle to be operated outside their authority, including using the Vehicle to teach somebody to drive;

2.7.9. use any hand-held electronic device while driving the Vehicle;

2.7.10. operate the Vehicle, or allow it to be operated, for the transport of more than the number of passengers, or more than the gross vehicle mass, specified in the certificate of loading for the Vehicle;

2.7.11. allow the Vehicle to carry dangerous goods as defined by the Land Transport Rule: Dangerous Goods 2005;

2.7.12. allow or operate the Vehicle in any circumstances where the User is under the influence of a drug or alcohol which contravenes Sections 12, 56, 57, 57A, 57AA or 58 of the Land Transport Act 1998;

2.7.13. allow or operate the Vehicle in a manner that breaches the Land Transport Act 1998, the Land Transport (Road User) Rule 2004, or any other act, regulation or bylaw in force within New Zealand;

2.7.14. interfere with or modify any part of the Vehicle outside its intended use as detailed in the manufacturer guidelines located in the Vehicle's glove compartment;

2.7.15. register or claim to be entitled to register any interest in the Vehicle under the Personal Property Securities Act 1999;

2.7.16. operate the Vehicle when it is unsafe or in an unroadworthy condition;

2.7.17. leave an accident scene or similar event before the arrival of a tow or salvage operator if required;

2.7.18. end the Booking without plugging the Vehicle back into the charging station associated with the Designated Parking Space (if applicable and available);

2.7.19. use the Vehicle in a manner or for a purpose that may negatively affect the reputation of Mevo;

2.7.20. at any stage park the Vehicle in any illegal parking space; or

2.7.21. use, park or drive the Vehicle in breach of any location-specific, road-specific or insurance-related restriction notified by Mevo from time to time, including any restriction set out in the Mevo app or in Mevo's Vehicle Use & Insurance Policy.

2.8. The User must:

2.8.1. comply with all rules, instructions and regulations set by the owners and operators of any car-parking premises (including any premises at which a Designation is located);

2.8.2. comply with all reasonable directions of Mevo about the operation of the Vehicle;

2.8.3. comply with all laws applicable to the operation of the Vehicle; and

2.8.4. ensure a copy of these Terms and Conditions is kept in the Vehicle for the Booking Period and produced without delay for inspection by an enforcement officer. A copy of these Terms and Conditions and the details applicable to the Booking is available via the Mevo app.

3. Mevo's responsibilities

3.1. Mevo will ensure the Vehicle is in a safe and roadworthy condition before the commencement of a Booking Period, with a current certificate of registration and certificate of fitness, provided that Mevo will not be in breach of this Agreement if it has not been notified of any damage to a Vehicle before the commencement of a Booking Period.

3.2. Mevo is responsible for all Vehicle running costs during the Booking Period, except fees payable by a User under this Agreement.

3.3. While reasonable endeavours are used to ensure Vehicle availability, Mevo does not guarantee the availability of a Vehicle when required by the User, whether at a particular Designation or otherwise.

4. Beginning a booking

4.1. The User can book a Vehicle in advance right up to the commencement of a Booking Period.

4.2. Bookings can be made via the Mevo app or any other method Mevo may make available.

4.3. Before operating a Vehicle at the commencement of a Booking Period, the User must complete a Vehicle condition inspection via the app as soon as reasonably practicable, reporting:

4.3.1. any damage to the Vehicle; and

4.3.2. the cleanliness of the Vehicle.

4.4. The User agrees that if it fails to report any of the matters in clause 4.3 at the beginning of the Booking Period, any such issue may be deemed by Mevo to have occurred during the Booking Period, and Mevo may charge the User:

4.4.1. if the Vehicle is not in a Clean Condition, the cleaning fee set out in the Payment Schedule;

4.4.2. if the Vehicle is in a Soiled Condition, the soiled vehicle fee set out in the Payment Schedule; and

4.4.3. if the Vehicle is damaged, all amounts payable under this Agreement relating to damaged Vehicles.

5. Cancellations, no-shows and refunds

(This section is the single authoritative source for cancellation and refund terms. Any summary published elsewhere is for convenience only and these Terms prevail. All fees, and all cancellation, no-show and late-return time windows, are set out in the Payment Schedule and the Mevo app, which are updated from time to time and are shown to you at the time of booking.)

5.1. Cancelling a booking. You may cancel a booking free of charge within the cancellation window shown in the Mevo app at the time of booking. A cancellation made after that window will incur a cancellation fee as set out in the Payment Schedule. Once a booking has commenced, the full booking charge applies and no refund is issued for unused time.

5.2. No-shows. If you fail to begin your booking within the window shown in the Mevo app, the booking will be automatically cancelled, a no-show fee will apply as set out in the Payment Schedule, and the Vehicle will be released back to other Users. If you still require a Vehicle you must make a new booking.

5.3. Late returns. If the Vehicle is returned after the grace period shown in the Mevo app, a late-return fee will apply as set out in the Payment Schedule. Standard rates continue to apply for any additional usage time until the Vehicle is locked and the booking is ended in the Mevo app.

5.4. Mevo-initiated cancellations. Mevo may cancel a booking at any time for operational, technical, mechanical, safety or emergency reasons. Where reasonably possible and subject to fleet availability, Mevo will offer an alternative Vehicle from the Mevo fleet. If no suitable Vehicle is available, Mevo will provide a full refund for the unused portion of the booking. Mevo is not liable for indirect or consequential losses or additional expenses resulting from the cancellation.

5.5. Refund processing. Approved refunds are processed to the original payment method within 5–10 business days. Processing times may vary depending on your financial institution. Refunds are issued only to the original payer of record.

5.6. Non-refundable charges. Refunds are not issued for: cleaning, soiling, damage or infringement fees; User-induced breakdowns, towing or roadside-assistance costs; late-return, no-show or cancellation fees; or misuse, negligence or policy breaches as defined in these Terms.

5.7. Disputes. If you believe a fee has been applied in error, contact support@mevo.co.nz within 7 days of the booking end date with your name, booking ID, date and a brief description. Mevo will review and respond within 3 business days. Mevo's decision is final except where otherwise required by New Zealand consumer law.

5.8. Consumer rights. Nothing in this section affects your rights under the Consumer Guarantees Act 1993. Where the Act applies, you are entitled to the remedies prescribed by law.

6. Vehicle return

6.1. After a Booking Period, the User must return the Vehicle locked, free from damage, and in a Clean Condition to a Designated Parking Space from which the journey started or (if applicable and available) a different Designated Parking Space as allowed in the Mevo app.

6.2. If applicable and available, the User must plug the Vehicle back into the charging unit to end the Booking and begin charging. If they do not, Mevo may charge a penalty fee.

6.3. After a Booking Period, the User must complete a visual inspection and report any new damage, Soiled Condition, or failure to be in a Clean Condition to Mevo as soon as reasonably practicable.

6.4. The User must check the Vehicle for personal property and remove all rubbish.

6.5. If a User notifies Mevo, or Mevo otherwise reasonably considers, that a returned Vehicle is not in a Clean Condition (including where the next driver reports it), Mevo will charge the User a cleaning fee plus the administration fee set out in the Payment Schedule.

6.6. If a User notifies Mevo, or Mevo otherwise reasonably considers, that a returned Vehicle is in a Soiled Condition (including where the next driver reports it), Mevo will charge the User a soiled vehicle fee plus the administration fee set out in the Payment Schedule.

6.7. If a User notifies Mevo, or Mevo otherwise reasonably considers, that a returned Vehicle is damaged (including where the next driver reports it), Mevo will charge the User all amounts payable under this Agreement relating to damaged Vehicles.

6.8. If another vehicle is parked in the Designated Parking Space, the User must contact Mevo and the support team will advise an alternate parking space.

6.9. If the Vehicle is towed or clamped during a Booking Period:

6.9.1. the User must contact Mevo immediately on becoming aware, to arrange recovery of the Vehicle and its return to its Designated Parking Space; and

6.9.2. the User is liable for all fees incurred in repositioning, recovering or unclamping the Vehicle, including towage fees and any fines during this period.

7. Vehicle cleanliness

7.1. If Mevo reasonably considers, or is notified by a User, that a Vehicle is not in a Clean Condition or is in a Soiled Condition, the Vehicle will be removed from availability and groomed accordingly.

7.2. If the Vehicle is in a Soiled Condition, the User must remove as much as reasonably possible and contact Mevo as soon as reasonably practicable.

8. Lost property

8.1. Mevo encourages every User to check all compartments, seats and storage spaces after the Booking Period to ensure no personal property is left behind.

8.2. If a User is missing something or finds any lost property, they must contact Mevo as soon as reasonably practicable, leave the property secured in the Vehicle, and Mevo may arrange for its return at the cost of the relevant User.

8.3. The User acknowledges that Mevo cannot be held responsible for any items left in a Vehicle during or after a Booking Period.

9. Accidents

Where the Vehicle is involved in an accident:

9.1. The User is to call Mevo on 09 909 8410 to procure assistance and otherwise take prompt steps to minimise, avoid or diminish the loss, damage or liability of Mevo or its insurer. The Booking Period will be considered to have ended during the call.

9.2. If required, our third-party provider will dispatch a roadside-assistance contractor as soon as practicable.

9.3. The User is to make the Vehicle secure and inform the police immediately if anyone is injured, traffic flow is obstructed, or there is a disagreement on the facts.

9.4. The User is to collect the registration of any other vehicle involved and the names, addresses and licence numbers of any other drivers involved.

9.5. If the Vehicle is immobilised or unsafe to drive as a result of the accident, Mevo's third-party breakdown provider will arrange to transport the Vehicle to a selected location, and the User may be provided with alternative transport at Mevo's discretion (acting reasonably), provided such transport is either sufficient to enable the User to complete the Booking or sufficient to return the User to the Designated Parking Space.

9.6. The costs of any roadside assistance or alternative transport following an accident are at Mevo's expense where the accident is caused by mechanical failure, and otherwise at the User's cost.

9.7. The User is to: provide Mevo with information reasonably required in connection with the accident (including completing any forms requested); not admit liability or prejudice Mevo's or its insurer's ability to defend a claim; not negotiate or offer reparation; not leave the accident scene before the arrival of a tow or salvage operator if required; and allow Mevo's insurer to act in the User's name to defend, negotiate or settle the claim as Mevo sees fit.

10. Breakdown assistance

Where a Vehicle suffers a breakdown (including where a warning light activates, or the Vehicle is immobilised or unsafe to drive) other than as a result of an accident:

10.1. The User is to call Mevo on 09 909 8410 to procure assistance and end their current Booking Period.

10.2. Mevo's third-party breakdown provider will dispatch a roadside-assistance contractor as soon as practicable.

10.3. The User may be provided with alternative transport at Mevo's discretion (acting reasonably), provided such transport is either sufficient to enable the User to complete the Booking or sufficient to return the User to the Designated Parking Space.

10.4. The costs of any roadside assistance or alternative transport following a breakdown are at the User's cost where the breakdown is User-induced (including a flat battery not otherwise caused by mechanical failure), and otherwise at Mevo's cost.

10.5. The User must ensure the Vehicle is kept secure and parked legally (to the extent reasonably practical) following any breakdown.

11. Liability

The User is liable for:

11.1. any loss of, or damage to, the Vehicle and its accessories during the Booking Period;

11.2. any damage, loss or costs incurred by Mevo in connection with the use or misuse of the Vehicle, including damage to property, injury or death of people, penalties and fines, third-party claims against Mevo arising from the User's use/misuse of the Vehicle, and salvage costs; and

11.3. any loss of, or damage to, vehicles and property of third parties during the Booking Period arising out of or in connection with the use or misuse of the Vehicle.

11.4. The User agrees to release and indemnify Mevo against all actions, claims, demands, losses, damages, costs, expenses or harm the User may suffer, incur or become liable for due to the use or misuse of the Vehicle. Except as expressly set out in this Agreement, the User will not be liable for any loss of profits or indirect or consequential loss.

12. Insurance

12.1. Motor vehicle insurance is offered to all Users for Vehicles operated by Mevo.

12.2. Mevo's insurance policy provides cover against loss or damage to the Vehicle. A summary of cover, together with any use restrictions and the applicable excess, is set out in Mevo's Vehicle Use & Insurance Policy, available in the Mevo app and on Mevo's website. The full insurance policy wording is available on request.

12.3. The User acknowledges that Mevo's insurance policy contains a number of exclusions, qualifications and limitations. Where one applies, the cover referred to in this clause will not apply and the User will be responsible for the matters specified in clause 11.

12.4. Only a person Mevo has authorised as a User can drive under Mevo's motor insurance policy.

12.5. A User must inform Mevo immediately if any of their driving-history details change, including revocation of their licence or any further endorsements or accidents. Failure to do so could exclude insurance cover for the User.

12.6. No cover is provided for theft of personal belongings from the Vehicle, nor is personal-accident cover provided.

12.7. Users are liable for any excess in the event of an accident. Excess rates plus any relevant administration fees are set out in the Payment Schedule and the Vehicle Use & Insurance Policy.

12.8. Mevo's insurer will not exercise rights of subrogation against Users, subject to the Vehicle being driven within the terms of Mevo's insurance policy and the User complying with all applicable laws.

13. Payment

13.1. The User will pay Mevo all Tariff and applicable Additional Charges for each Booking Period.

13.2. All Tariff and Additional Charges will be paid immediately by directly debiting the User's nominated credit card.

13.3. If the card issuer declines a card provided for payment, Mevo may suspend or cancel the User's access to Vehicles until Mevo is satisfied accurate details have been provided and payment has been received.

13.4. If a card is declined leaving the User with an outstanding balance, access to all Vehicles will be suspended until Mevo receives full payment.

13.5. Tariff charges accrue from when the User starts the Booking until the User returns the Vehicle in the Mevo app. You may extend the usage period via the Mevo app during a Booking; the applicable Tariff continues to accrue until the end of the Booking Period.

13.6. In addition to the Tariff, the User is liable for all other charges in the Payment Schedule or set out below, including but not limited to:

13.6.1. an excess kilometre rate for kilometres travelled above the calculated allowance, where applicable;

13.6.2. charges for loss or damage to the Vehicle resulting from a User's failure to comply with these Terms, including the administration fee for accidents;

13.6.3. any cleaning fee plus administration fee arising from return not in a Clean Condition;

13.6.4. any soiled vehicle fee plus administration fee arising from return in a Soiled Condition;

13.6.5. all costs incurred by Mevo in the recovery of a towed Vehicle;

13.6.6. all road tolls charged to the Vehicle during the Booking Period;

13.6.7. where, without Mevo's prior agreement, the Vehicle is not returned to its Designated Parking Space at the end of the Booking Period, the relevant fee in the Payment Schedule;

13.6.8. all penalties, fines and other costs for Infringement Offences incurred during a Booking Period, plus Mevo's administration charges as set out in the Payment Schedule;

13.6.9. any costs Mevo incurs, including legal fees, in collecting payments due (including debiting the User's card for an Infringement Offence and processing related notices);

13.6.10. any finance charges Mevo incurs for dishonoured, declined or failed payments and direct debits;

13.6.11. any payment of an excess under clause 11;

13.6.12. applicable fees for special information or data requests; and

13.6.13. a merchant fee surcharge on credit card payments, where applicable.

13.7. The User's entry into this Agreement authorises Mevo to calculate and charge against the User's nominated card all monies due under this Agreement.

13.8. The User must pay all amounts owing without set-off or deduction.

13.9. Where a payment is due on a day that is not a Business Day, the due date is the preceding Business Day.

14. Membership and subscriptions

14.1. Some Mevo services are offered on a membership or subscription basis. The available membership tiers, their fees, benefits and any included allowances are set out in the Mevo app and on Mevo's website, and are updated from time to time.

14.2. A membership is personal to you and must not be transferred or shared.

14.3. Membership fees are separate from, and in addition to, the Tariff and other charges payable for each Booking, unless the membership benefits state otherwise.

14.4. Membership fees are charged in advance on a recurring basis for the billing period shown at sign-up (for example, monthly), and are automatically debited from your nominated card at the start of each billing period.

14.5. Your membership renews automatically at the end of each billing period, at the then-current fee, until you cancel it.

14.6. You may cancel your membership at any time through the Mevo app or by contacting us. Cancellation takes effect at the end of the current billing period; you keep your membership benefits until then and are not charged for the following period.

14.7. Membership fees already charged for the current billing period are non-refundable except where required by the Consumer Guarantees Act 1993, and no partial or pro-rata refund is given for a period in which you cancel or do not use the service.

14.8. We may change membership fees, tiers or benefits from time to time. We will give you reasonable notice before a change takes effect, and it will apply from your next billing period. If you do not accept the change, you may cancel your membership as set out above.

14.9. If a membership payment fails, we may retry the payment, and may suspend or cancel your membership and your access to Vehicles, until payment is received.

14.10. Ending a membership does not affect any amounts you already owe us, or any provisions of these Terms intended to continue after your membership ends.

15. Infringement offences

15.1. On receiving notice of any Infringement Offence, Mevo will send a copy of the infringement notice and any reminder notice to the User as soon as practicable. The User authorises Mevo to provide the necessary information to the issuing enforcement authority for such notices to be directed to the User.

15.2. The User has the right to challenge, query or object to the alleged Infringement Offence with the issuing authority, and to seek a court hearing (within 56 days of the infringement notice or 28 days of the reminder notice).

15.3. Where Mevo pays any amount for which the User is liable, the User will be charged that amount plus the applicable administration charges in the Payment Schedule.

15.4. By agreeing to this Agreement, the User confirms it has been notified of its liability for Infringement Offences, its rights, and Mevo's undertakings regarding infringement and reminder notices.

16. Vehicle charging

16.1. On occasion, and depending on the journey, the User may be required to recharge the Vehicle. How and where to do this is detailed in the Mevo app.

16.2. If a charger is available at the Designated Parking Space, the User must connect it to the Vehicle before ending their Booking.

17. Termination

Any monies owed to Mevo at termination become immediately due and payable. The User's acceptance of this Agreement grants Mevo the right to charge against the User's nominated card all monies due and payable at the time of termination.

18. Privacy

Mevo respects a User's right to privacy and maintains a policy of strict confidence concerning all personal information (as defined in the Privacy Act 2020). Mevo's collection, use and disclosure of personal information is governed by the Mevo Privacy Policy, available at the link in the Mevo app and on Mevo's website, which forms part of this Agreement. In summary:

18.1. Information is collected to provide the service to Mevo's Users and for related services.

18.2. The User agrees that Mevo, or a third party on Mevo's behalf, may contact the User with information about products, services and special deals by post, email or other electronic means.

18.3. Mevo may request personal information to verify User identity and will only discuss an account with the authorised User.

18.4. Personal information may be disclosed to Mevo's insurers, professional advisors and service providers, for credit checks, to debt-collection agencies and payment providers, to other parties involved in an accident, to authorities responsible for traffic and parking offences, or otherwise as permitted by the Privacy Act 2020.

18.5. Mevo will not sell, lease, rent, loan or trade lists of User information.

18.6. Reasonable steps are taken to keep information accurate; a User may contact Mevo to correct it.

18.7. All personal information is kept in a secure environment.

18.8. Under the Privacy Act 2020, individuals have rights of access to, and correction of, their personal information.

18.9. These provisions may be superseded by requirements imposed by statute, regulation or legal process.

19. Telematics

19.1. The User acknowledges the Vehicle is fitted with GPS and telematics technology, which communicates booking and usage information to and from the Vehicle back to Mevo.

19.2. Subject to clause 19.6, the User agrees Mevo may disclose to any affiliated or non-affiliated third party any personal data necessary for the performance of this Agreement and relating to the use of the Vehicle.

19.3. The User acknowledges that Mevo's technology uses cellular and radio signals to transmit data, and therefore the privacy and security of transmissions cannot be guaranteed.

19.4. Subject to clause 19.6, the User authorises and consents to the use, disclosure, access and retrieval of any data produced or derived from Mevo's technology.

19.5. The User authorises Mevo to use this data to formulate reports and insights on Vehicle usage and driver behaviour, which may be shared with the User.

19.6. Any data disclosed under clauses 18.2 and 18.4 is disclosed on the basis that it is aggregate information not attributable to or identifiable against the User, provided that Mevo may disclose to the User data collected concerning that User's own use of Vehicles.

20. Limitation of liability

20.1. This Agreement is subject, in all cases except where the User is contracting within the terms of a trade or business (which are specifically excluded), to the provisions of the Consumer Guarantees Act 1993.

20.2. To the fullest extent permissible by law, all warranties, conditions or other terms implied by law are excluded. This Agreement constitutes the sole understanding of the parties on its subject matter and supersedes all prior understandings.

20.3. To the extent permitted by law, Mevo is not liable to the User under or in connection with this Agreement or the supply of the services (whether in contract, tort or otherwise) for consequential or indirect loss, or any economic loss or loss of profits.

20.4. To the extent Mevo's liability is not otherwise limited or excluded, and to the fullest extent permitted by law, Mevo's aggregate liability to the User for any loss, damage or injury relating to the services is limited to the price paid by the User for the services in respect of which the claim is made.

20.5. Mevo will not be in breach of its obligations under this Agreement because of any failure due to a cause beyond Mevo's reasonable control.

21. Communication and notifications

By placing a booking, you agree to receive operational text messages from Mevo. These may include booking confirmations and updates, vehicle availability and location, changes to your booking or service disruptions, important safety information, and reminders and alerts related to your booking. You can opt out at any time by contacting our customer-service team, though opting out may affect your ability to receive important updates about your bookings.

22. Ownership of vehicle

The User acknowledges that any Vehicle is and remains the sole property of Mevo or Mevo's leasing provider where applicable. Nothing in this Agreement confers on the User any right of property or interest in the Vehicle. The User is at all times bailee only of the Vehicle.

23. No waiver

No failure or delay by Mevo to exercise any right, power or remedy under this Agreement operates as a waiver of it. Any waiver by Mevo (which must be in writing) of a breach by the User is not a waiver of any other or subsequent breach.

24. Assignment and subcontracting

24.1. The User may not directly or indirectly assign, transfer or otherwise dispose of any of its rights or obligations under this Agreement except with Mevo's prior consent.

24.2. Mevo may subcontract the performance of its obligations under this Agreement.

25. Governing law

This Agreement is governed by the laws of New Zealand. Both parties submit to the non-exclusive jurisdiction of the New Zealand courts.

26. Notices

A notice under this Agreement is sufficiently given if delivered or emailed to the party at the address used during registration.

27. Amendments

Mevo may vary these Terms and Conditions by publishing the varied terms on its website. Bookings made 7 days after publication of the varied terms are subject to the variation, and placing a Booking is deemed acceptance of the varied Terms and Conditions.

28. Severability

The illegality, invalidity or unenforceability of any provision of these Terms and Conditions will not affect the legality, validity or enforceability of any other provision.

29. Interpretation

Unless the context otherwise requires:

Agreement means these Terms and Conditions.

Additional Charges means all fees set out in the Payment Schedule.

Booking means the time the User has pre-booked for using the Vehicle.

Booking Period means the time from when the Mevo app unlocks the Vehicle to when the Mevo app returns the Vehicle to the Designated Parking Space.

Business Day means a day other than Saturday and Sunday on which Mevo's bank is open for business in New Zealand.

Clean Condition means a reasonably clean Vehicle, free from rubbish or belongings (allowing for fair wear and tear) and not in a Soiled Condition.

Designated Parking Space means a marked, numbered and sign-written parking space within a Designation where a Vehicle can be parked and charged.

Designation means the locations at which Mevo makes Vehicles available at Designated Parking Spaces.

GST means goods and services tax chargeable under the Goods and Services Tax Act 1985.

Infringement Offences means speeding offences, offences regarding failure to comply with traffic signals, toll offences and parking violations.

Payment Schedule means the schedule of Tariffs and fees (including cancellation, no-show, late-return, cleaning, soiled, damage, administration and excess fees) maintained and displayed within the Mevo app and updated from time to time.

Soiled Condition means a Vehicle soiled (inside or outside) by a liquid or other foreign substance such as soil, smoke, mud, vomit or blood.

Tariff means the charges for usage of the Vehicle during a Booking Period.

User means an individual who is a party to this Agreement.

Vehicle means any motor vehicle that a User is permitted to use for the Booking, including its accessories, and any other vehicle type (such as a moped or motorised kick-scooter) that Mevo may make available from time to time. Mevo currently operates cars only.

Vehicle Use & Insurance Policy means Mevo's policy setting out vehicle-use restrictions, insurance cover, exclusions and excess, available in the Mevo app and on Mevo's website.

Changes to these Terms and Conditions

At our sole discretion, we reserve the right to update, change or replace any part of these Terms and Conditions. Changes will be reflected in the Mevo app as a text notification. There may be a delay in updating printed copies located in vehicles, and it is your responsibility to check for changes periodically. Your continued use of the service following any change constitutes acceptance of that change.

Contact

Questions about these Terms and Conditions: support@mevo.co.nz